Aep Energy Bridge Won T Bind

Dte energy insight app video on how to view your daily energy usage with an energy bridge.

Aep energy bridge won t bind. The thermostat started disconnecting and turning my furnace or air conditioning off. It may be that the energy bridge is too far away from the meter the meter may be sending a weak signal or the meter may have detected a security issue. I just received my new aep ohio smart meter. I have also ordered their energy bridge so i can keep track of my energy consumption.

You can request the energy bridge from the app and bind it to your home s ami smart meter once it s been delivered to the address you provided. I also have a isy 994i and elk panel that i use to control all of my home lighting pr. The energy bridge connects your it s your power app with your home s aep ohio smart meter giving you access to your energy use in real time. Turn a device on or off and immediately see the change in your app.

American electric power 12 798 views. The energy bridge won t bind to my smart meter. The energy bridge must be set up and connected to your it s your power app within 45 days of receipt. I was super excited about the energy bridge and powelrey thermostat with the real time info in the app.

I installed it in september. If the energy bridge is not activated within this time you may be charged a 90 fee for the device. Aep ohio energy bridge. Why is this happening.

The energy bridge would never bind. Plus with the energy bridge you gain access to a suite of additional energy management tools to control and optimize your home. I never had the real time data it promised. This real time info makes it even easier to find ways to save.

In this video i show you what that looks like on the energy bridge app and how you can see energy usage of your appliances to the minute. There are several things that can prevent a proper bind. They also offer a free thermostat that you can control from its your power app. We supply electricity and natural gas solutions for over 460 000 residential and business customers and take pride in making it easy for customers to buy manage and use energy.

You won t need any tools and it shouldn t take more than 15 minutes. Unbox and power up. To learn more about the energy bridge or the dte insight app plea.